Improve service delivery and decrease corruption at offices operating under the National Road Traffic Act.

Problem statement

The public experience frustration at licensing offices due to unprofessional, uninformed officials. Crime is facilitated by corrupt practices due to inefficient controls.

Mabopane Pilot

Business Against Crime South Africa completed a six-month pilot project at Mabopane Licensing Office in June 2017. Click here for an extract of the Case Study provided by appointed contractor FeverTree Consulting. The Gauteng Department of Roads and Transport is interested to implement the intervention at all their licensing offices.